How do I track my account(s) online? 11/02/2017 From the myCafeteriaPlan home page, click on the “Participant” button, then click the link under New User to set up your account. Once you’ve logged into your account, you’ll be asked to answer a few short security questions and create your password. You can also check your account balance(s) and see the status of any […] Read More >
How are orthodontic expenses reimbursed? 11/02/2017 Orthodontic expenses are eligible to be reimbursed in the same way as any other medical expense. However, because such treatments generally cover an extended period of time, you have the option of scheduling monthly reimbursements rather than payment up front. In addition, if your current election does not cover the total expense of the treatment(s), […] Read More >
Can I be reimbursed for a service that has been provided although I have not yet paid the bill? 11/02/2017 The operative date for claim reimbursement is the service date, not the date the expense is paid. You may submit expenses billed to you before you remit payment, but you may only submit the expense once. You may not submit the expense again after it has been paid. […] Read More >
How often will my claims be reimbursed? 11/02/2017 Your company’s claims will be reimbursed on regularly scheduled processing days. You can obtain the processing/reimbursement schedule by contacting a myCafeteriaPlan representative or your Human Resources department. myCafeteriaPlan has a submission deadline of noon (12pm EST) on the day prior to your company’s processing date. In other words, any claims received by noon (12pm EST) the day […] Read More >
How do I get reimbursed for my expenses? 11/02/2017 Using a Claim Form, you may submit your claim and supporting documentation to myCafeteriaPlan by mail, fax or electronic submission. Please visit the Contact Us page for more information. For more detail on preparing a claim for submission, visit the Claim Submission page. […] Read More >
What expenses are eligible for reimbursement from an FSA? 11/02/2017 Amounts paid to a daycare provider either in or out of the home are eligible, as long as the provider is not a dependent or relative under the age of 19. Pre-school tuition is reimbursable, but tuition and expenses from grade K-12 schooling are not. For medical accounts, any out-of-pocket expenses related to services covered […] Read More >
Who is considered a dependent? 11/02/2017 For medical accounts, the general rule is that if you can claim an individual as a dependent on your tax return, then you can claim them under the Cafeteria Plan. For dependent care accounts, only children under the age of thirteen or adults or children over the age of thirteen who are incapable of self-care […] Read More >
What happens if I leave my place of employment while participating in an FSA? 11/02/2017 Expenses incurred during the plan year prior to termination can be submitted for reimbursement for a period specified by the employer in the Plan Document (usually up to 30 days after termination). […] Read More >
How do I find out the balance of my medical and dependent care FSAs? 11/02/2017 Each time you are reimbursed for a claim, myCafeteriaPlan will provide a “statement of account” with your reimbursement check to let you know the balance of your remaining funds. In between statements, you can check your balance online by visiting myCafeteriaPlan’s Account Login, or by logging into the myCafeteriaPlan On-the-go AppSM. […] Read More >
What happens if there is money left in my account at the end of the claim period after all my eligible expenses have been reimbursed? 11/02/2017 Unless your company’s plan document states otherwise, any funds remaining after all eligible reimbursements have been made is forfeit to the cafeteria plan; these funds are used to offset plan losses and expenses. In order to prevent the loss of funds, it is important to plan carefully so that your annual election matches your actual […] Read More >